Terms and Conditions

1. Agreement to Terms

By accessing or using OfferLetter (the "Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.

The Service is operated by an individual(sole proprietor / developer), not as a separate registered company, unless we state otherwise on the website. References to "we" or "us" mean that operator.

2. Description of Service

OfferLetter is an AI-powered desktop application designed to assist users during technical interviews. The Service provides:

• Real-time audio transcription
• Screen capture and analysis capabilities
• AI-powered problem solving assistance
• GhostLayer™ discrete mode for focused interviews

3. User Accounts

• You must be at least 18 years old to use this Service
• You are responsible for maintaining the security of your account
• You must provide accurate and complete information during registration
• One account per person; account sharing is prohibited
• You are responsible for all activities under your account

4. Subscription Plans & Payments

4.1 Plans Available

• Free Trial: ₹0 - 3 AI solutions, requires account (no credit card needed)
• Starter Pack: ₹1,999 — 50 AI solutions (limited-credit pack), never expires, 1 device
• Monthly Pro: ₹2,499/month - Unlimited AI solutions, cancel anytime, 1 device
• Lifetime Pro: ₹34,999 - Unlimited lifetime access, 1 device

4.2 Payment Terms

• All prices are shown in INR (₹) unless another currency is displayed at checkout, and include applicable taxes as stated at checkout
• Payments are processed securely through Razorpay
• Subscription credits start immediately upon successful payment
• We do not store your payment card details
• Prices are subject to change; existing subscribers retain their original pricing

4.3 Refunds & cancellations

Refund eligibility, subscription cancellation, and billing disputes are governed by our Refund & Cancellation Policy. Monthly Pro is a recurring subscription until cancelled as described there and on the pricing page.

Summary (not a substitute for the full policy): voluntary refunds on paid plans generally require both (1) a request within seven (7) calendar days of the relevant payment and (2) staying under AI credit / AI Solution usage caps after that payment. Starter Pack (limited 50-credit pack): at most 3 credits used after purchase. Monthly Pro (first successful charge only) and Lifetime Pro: at most 10 credits used after that purchase. Renewal charges for Monthly Pro after the first charge are not covered by that cooling-off window. See the policy for exceptions (e.g. duplicate charge, failed activation).

5. Acceptable Use

You agree NOT to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights of others
• Attempt to reverse engineer or modify the application
• Share your account credentials with others
• Use automated systems to access the Service
• Attempt to bypass security measures or rate limits
• Resell or redistribute the Service

6. User Responsibility & Disclaimer

We do not encourage or endorse any dishonest practices. The Service is designed for personal skill enhancement and interview preparation assistance.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by OfferLetter and is protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, OfferLetter shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Loss of employment or opportunities
• Any outcomes resulting from your use of the Service

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency repairs
• Circumstances beyond our control

10. Account Termination

We may suspend or terminate your account if you:

• Violate these Terms and Conditions
• Engage in fraudulent activity
• Abuse the Service or other users
• Attempt to circumvent security measures

Upon termination, your right to use the Service will immediately cease. No refunds will be provided for terminations due to violations.

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws specified at checkout or in your order confirmation (or, if none is specified, the laws most closely connected to the operator's place of business as disclosed to you in writing), except that nothing in these Terms limits non-waivable consumer rights under the law of your place of residence. Any disputes shall be subject to the courts or forums specified at checkout or in those materials, unless mandatory law requires a different venue.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify users of significant changes via email or through the application. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, please contact us: